To all of our awesome patients,
We are now OPEN! We have been given the green light to start seeing you back in our office. If your appointment was canceled during our temporary closure, you will be getting a phone call (if you haven’t already) to be rescheduled.
As you come to see us, you will notice some changes, most of which will be temporary. The changes that we are implementing are recommendations from the CDC, Utah State and local county health departments, the American Dental Association®, and the American Association of Orthodontists®.
It is important for you to know that our staff has been consistently and highly trained on how to prevent and reduce the spread of unwanted virus and bacterium (germs).
Before you leave to come to your appointment, you will need to brush your teeth at home because we have been instructed to temporarily close down our brushing bar. We will have the same high expectations of being able to work on clean teeth, so make sure to double check and rebrush as needed until they’re sparkly clean, then don’t eat anything until after your appointment is complete.
When you arrive in our parking lot, please call our office to let our receptionist know that you have arrived. One of our staff members will meet you at the door or at the car if you request. As you enter the building, please wear a mask. It can be cloth or a bandana type of mask. Parents and siblings should remain in the car during the appointment. If your mom or dad needs to accompany you, please only one parent. If this is the case, both of you need to wear a mask as you enter.
Everyone entering the building will be prescreened by one of our staff members, and a temperature reading will be taken. We will then help you sanitize your hands, and you will be taken to your freshly sanitized chair for your adjustment. As much as possible while in the office, we ask you to observe social distancing guidelines (try to stay six feet away from each other).
We have always worn personal protective equipment (PPE) as we work chairside, and you will notice a few changes to our PPE. These changes are intended to protect you and our wonderful staff. The doctors and clinical assistants will be wearing gowns to cover our scrubs and face shields along with safety glasses. These changes are because we obviously need to be closer to you for your appointment than the currently recommended six feet of separation.
As your appointment concludes, if you need help with making your next appointment, our receptionist will call your mom or dad while they are in the parking lot.
We have missed you all so much and are excited to see your happy smiles and hear your stories regarding what you have been doing to keep busy during the last six weeks. It seems like it’s been six months!
Can’t wait to see you all!
Dr. Bill and Dr. Todd and Staff!